24/7 IT Service Desk Support
Need your password reset ? Need a slack account setup ? Need a distribution list created ? Don’t worry we are here.
- With our ITIL led IT Service Desk support team, We will ensure your queries are answered round the clock.
End User Computing Support
- Computer breakdowns can cause real pain for our end users. With our team of engineers spread across India, We assure 4 hours of turn around time as a initial response time in metros to troubleshoot this issue.
Keeping your business moving starts with a reliable and secure network. While wifi speed and accessibility are important, Our network management service extends well beyond monitoring for outages. At a fraction of the cost of a typical on-site provider, our team of network engineers will remotely manage your network, including overseeing the:
- Audit and assessment of your network infrastructure
- Day-to-day troubleshooting
- Update firmware and renew licenses
- Recommendations to improve performance
- As the epicenter of your business, storing all your organizational and customer data or driving your software and applications, your servers require expert oversight. Not only can this type of management work be incredibly time-consuming for your business, but requires your team to stay up-to-date on the
latest security patches and releases. Instead, let our team of highly expertise engineers take on the heavy lifting, including:
- Audit and assessment of server infrastructure
- Active directory management for server access
- Remote troubleshooting
Data Centre Solutions
Need your new offsite Data Centre setup with components comprising of Network, Server, Storage and including supporting infrastructure for cooling systems, Generators and cabling ?
We will support you for an entire 360 degree Data Centre solutions.
- Data Center Operations
- Data Center Extension
- Data Center Migration
Our teams of experts will assist you with :
Cloud Architecture and Solutioning
Need your Azure , AWS or Google Cloud strategy introduced ? Need your vision implemented on the ground with the latest security strategy for cloud ? We are here to help.
- Cloud adoption plans
- Cloud application design
- Cloud management and monitoring
Our team of certified experts will help you with:
Project Management as a Service (PMaaS)
- Are you exploring providers to remove some of the burdens of delivering support services, allowing you to focus on your core competency or what they do best ? It may not make sense in all situations, however, it could be considered in environments where one or more of these conditions exist:
- You are seeking greater PMO cost transparency and manageability.
- Your wish to have a global reach that demands better coordination by a well-integrated and standardized global PMO.
- There’s a strong service management mentality in company operations. Our team of certified Prince 2 and PMP certified consultants will help you in delivering the projects as per your vision.
Procurement and Provisioning
New or Used. PC or Mac. When it comes to your device acquisition and set up needs, we will help you in setting up of the same.
Need a new device? Simply submit your request to PCP.
- A hardware specialist will handle your needs to everything from order placement through delivery to your preferred location – we will ensure you are informed on vendor communication, device set up, or dealing with shipping delays! We’ll leverage our partnerships with Apple & other OEM to get you access to negotiated rates on a wide variety of devices and accessories.
- Need a device recommendation? We’ll provide you with options that meet your brand preferences, budget, and functionality requirements.